Privacy Policy

Velvet Touch ("we", "us") respects your privacy. This policy explains how we collect, use, store and disclose personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), where they apply to us.

We only collect information reasonably necessary for our services. This may include your name, phone number, email address, booking preferences and messages you send us by phone, SMS or messaging apps.

When you browse this website, basic technical information (such as browser type and pages visited) may be recorded by our hosting provider for security and performance.

To respond to enquiries, manage bookings, provide our services, maintain a safe environment, and meet legal obligations. We do not sell your personal information.

We may share information with service providers who help us operate (for example website hosting and messaging services), or where required or authorised by law. Some providers may store data outside Australia; we take reasonable steps to ensure they handle it appropriately.

We take reasonable steps to protect personal information from misuse, loss and unauthorised access, and we delete or de-identify it when no longer needed.

You may request access to, or correction of, the personal information we hold about you by contacting us using the details below.

If you have a privacy concern, please contact us first. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

• Business: Velvet Touch [Review required: legal entity name and ABN]
• Phone: 0410 588 344
• Email: hello@velvettouchspamassage.com
• Address: Unit 2, Level 1, 146 Wickham Street, Fortitude Valley, QLD 4006